Issue Number: Volume VII No. 6 Publisher: Kituku & Associates
Date of Issue: June 2008.  © 2008—Overcoming Buffaloes in Our Lives. All Rights Reserved.

By Dr. Vincent Muli Wa Kituku

Change occurs with or without our approval or participation. Any efforts to resist the perpetual motion of change is like driving down a dead-end street—you run out of room to move ahead, and it may be hard to back-up. Workplace change has been hard as organizations keep reshaping to fit in a speedily changing world. The pain has come in the form of damaged careers, lost loyalty to organizations and distrust of decision makers.

Be Flexible: The forces, economic, political and social dynamics thrusting change at us are beyond an individual’s ability to stop. Being flexible and quick to adjust to change is the currency we need instead of mourning on what we can’t control. Ability to change is a personal responsibility.

Be Wholly Committed: You have to learn to commit 100% of your skills, experiences and knowledge to get the job done. This is not being loyal to an employer but being mindful of what will keep you marketable. It enables you to utilize your full potential and make you a valuable resource.

Own What You Do: Until one owns what he/she does, 100% commitment is a dream that is hard to turn into a reality. In whatever you do, you can help cut costs. You can find ways to improve customer service or increase productivity. Think and act as if you are self-employed with no self imposed restrictions on what you do for which department. You will grow faster and become more valuable. Just make a difference.

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Broaden Your Saleable Package: The only way you can protect your career and growth is by adding value to your package of knowledge and skills. It is a career-catastrophic move to stop learning. Your marketability entirely depends on your choice to consciously update your resume, gain new skills and stay alert to what's going on in your industry. Ian Johnson, the star running back of Boise State Football Team said, “When you are tackled, keep moving forward.”

Think Customer Service: We all work for customers. Customers pay our salaries. The only job security is that customers purchase our products and/or services. We protect our jobs when we provider better products and/or services. Stay close to customers so that you can monitor their needs and expectations. Deliver better products and/or services than anyone else and you won't have to worry about competition.

Be In-charge of Your Attitude: If you cannot be the CEO of your attitude, morale and motivation, you have surrendered the most basic attribute of life no one else can be responsible for. Your attitude towards life, change and how things ought to be is the single most important factor that will determine your productivity, marketability and personal growth. Never blame anyone else for your attitude, growth and ability. Accept the responsibility to solve problems instead of wasting time finding someone to blame.

Hi, Vincent:

Thanks again for doing such a great job at our Annual Meeting in May. You have a wonderful way of engaging each attendee. It shows on your evaluation summary, which I have attached for your review.

Also, I took the liberty of sending your speaker score – 4.75 out of a possible 5.0 – to my counterparts throughout the country, and included a link to your website in my email. So, if you get inquiries from places far-far away. That may be the reason!

Best regards,

Lin Velluti, Education Specialist, Idaho Credit Union League & Affiliates

  • Learning how to set yourself apart at work and in life
• Re-discovering talents and resources you need for growth
• Thriving by repeatedly providing exceptional service
• Being part of something bigger than a career
• Bouncing back after setbacks
• Moving forward without leaving your life behind

If so, Overcoming Buffaloes at Work & in Life
is for you and your organization. Overcoming Buffaloes at Work & in Life provides practical tools that help individuals, corporations, public and nonprofit organizations, teams and families to have ownership of decisions and actions to increase productivity, provide exceptional customer services, stay motivated and focused. The fresh ideas in this book will take you to new heights of work experiences without leaving your life behind.

Book specifications:
ISBN: 978-1-60585-958-3
Hardcover with glossy dust jacket, 5.5 by 8.5
112 pages
Retail price:
$19.99 US
$25.99 Canada

“Vincent, that is exactly what our organization needs…please sign copies for all
our 73 employees.”
Brent Kelly, President, Boise Office Equipment
“I am very interested in purchasing a copy of your book “Overcoming Buffaloes –
at work and in life…I am the National Franchising Manager for an International organization…I would be interested in a further 200 copies. I was passed a copy of your email newsletter from one of my clients and on the surface this book looks suitable for the organizational change I am in the process of driving and implementing within my organization.
Justine Hayek, National Franchising Manager, BARTERCARD AUSTRALIA PTY LTD

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Where we believe each child was born to succeed
Call Theresia Muli
(208) 658-5561
8211 Ustick Rd.
Boise, ID 83704

M.B.W.A in business is Managing By Walking Around. Funny, but MBWA in Swahili means dog. A dog knows its environment. In leading, your understanding of your employees’ strengths and challenges will give your organization or department a cutting edge advantage. It boils down to a simple factor: motivating individuals to prepare, stay focused and produce results as a team. What you need to do as a leader:
Stay in touch with your people. Show up when they are doing what is expected or better, and acknowledge their performance immediately
Accept the fact that you are their role model. They look up to you. You set the example and the standards to be followed.
Build their confidence by letting them know that their contribution matters.
Stay positive consistently to keep everyone focused on your organization’s vision. Your enthusiasm is transferable and so is the lack thereof.
Know that small talk won’t get you anywhere. When negative issues arise, address them immediately and layout, from a positive perspective what must be done, when it must be done and by whom. Have a follow up plan.
Don’t be afraid of slow progress. Break each project into easy-to-understand and undertake steps. Chinese wisdom has it that, “…the only thing to be afraid of is standing still.”

Understand small successes are the bedrock upon which to build great success.
Make these practices predictable.


1. Blame no one
2. Basic daily plan
3. Wise use of time
4. Constant Growth
5. Run with horses
6. Use non-talent attributes
7. Be a positive outlier
8. Bounce back after setbacks
9. Have fun

Dr. Vincent Muli Wa Kituku is known as a research-based motivational speaker. He presents motivational keynotes and training programs on leadership, employee motivation, overcoming buffaloes at work (change), customer service and living and working with cultural differences. Vincent is the founder and president of Kituku & Associates, LLC, a business that is dedicated to developing leaders and employees in business and in life.

What has set Dr. Kituku apart is the ability to use his experience in research to evaluate/assess client needs and then tailor his keynotes/training presentation to meet their objectives. Harold G. Delamarter, President/CEO,

Prestige Care Inc. said, "Before the Retreat, Dr. Kituku gained as much information as possible about our company and the industry we are involved in. He made telephone calls to management team members to tailor his seminar very closely to the needs of our employees and the circumstances they face each day in the present economy. Dr. Kituku was so widely received in July, the decision was made to ask him to return to again present to our company in October."

Vincent's clients list includes Cisco Systems, Micron, Hewlett Packard, Genworth Financial, US Fish and Wildlife, US Air Force, Women Council of Realtors and National Association of Mental Health. He has been the motivational speaker for the successful Boise State Football Team since 1998. Dr. Kituku works have been featured by numerous publications including the Presentations Magazine, SkyWest Magazine, National Speakers Association Magazine and many newspapers which publish his weekly columns. Vincent holds the Certified Speaking Professional designation that is earned by fewer than 7% of all speakers worldwide.

If results are important to you, then
Dr Vincent Muli Kituku is the speaker/trainer for your group.
Call (208) 376-8724, or email Vincent directly at

Read Dr. Kituku’s newest articles online at:,, Casper Star Tribune, Argus Observer, Business IQ, Post Register, Idaho Catholic Register, Idaho Press Tribune, Idaho Senior Citizen News, and Presentations Magazine.

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